Sep 16, 2005
ITIL is a set of best practices for IT governance first developed by British Government 20 years ago. With CMM and CoBIT already in place, what incremental benefits does ITIL provide?
Guest: Malcolm Fry
Title: Member, ITIL Advisory Group and Independent Executive Advisor, BMC Software
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Sep 2, 2005
Supply Chain management (SCM) has significantly benefited from IT. Once the required level of optimization is achieved, does it make sense to keep investing where the incremental benefits are minimal? Is there an out of the box thinking required to take SCM to the next level?
Guest: Mike Hugos
Title: Chief Information...