The service resolution management (SRM) wave is all about giving
better serve customers. How different is it from CRM? What new
opportunities and challenges does it bring for software vendors and
About the Podcast
At CIO Talk Network (formerly CIO Talk Radio), our goal is to bring to you the latest conversations in technology and leadership by top leaders from Fortune 500 and Fortune 1000 Companies. These riveting talks will provide you with a quick glimpse into the mind of today’s leader. Each show of CIO Talk Network is uniquely designed to unravel each technology, leadership or business topic in depth for you to derive maximum insights from it.