Preview Mode Links will not work in preview mode

CIO Talk Network Podcast

Feb 28, 2019

Guest 1: Mark Gay
Title: Chief Information Officer, QBE Insurance Australia Pacific

To become the company your customer wants you to be, your customer experience needs to exceed expectations. Effective adoption of AI-powered people, processes, and tools can help. How should IT and customer service leaders join hands to maximize the AI opportunity while meeting related challenges?