Sep 27, 2006
While we are busy handling compliance and integration issues, communication among IT workers, between IT and other departments, IT and end customers, etc. is equally important and usually the weakest link preventing IT from delivering at its full potential.
Sep 20, 2006
More and more US companies have been adopting ITIL best practices in combination with 6 Sigma, CoBIT and other existing frameworks. Is ITIL really delivering on its promises?
Sep 13, 2006
With constant pressure to deliver "more with less", not only the IT leaders but the whole IT organization needs to join hands and get creative, get unconventional, and break the norms with a sole purpose of making the business successful. How do we build such a maverick IT team?
Sep 6, 2006
Partnering with Vendors, Up/Downstream Value Chain members, or other departments/divisions can successfully can bring multiple benefits to an organization provided it is initiated and maintained carefully. Come to think of it, partnering is no different than dating!